Business & Technology Solutions
Outsourcing is a flexible management tool that allows organizations to concentrate on their core activities. AOS has significant outsourcing experience and can provide three beneficial outsourcing models to organizations wishing to outsource their fund administration. The main benefit for the client lies in the flexibility of the models which can be changed to best suit the organization’s individual requirements. In many cases, the initial step to outsource is the hardest of all. The end objectives of full visibility of service quality, transparency of cost structures, or the transfer of responsibility may be apparent but how is the objective reached? A primary decision for every client of AOS has been to decide what they want to undertake with their own staff and that which they do not, i.e., what is core or non-core to their organization’s success.
Outsource Service Provider Model (OSP)
This model offers broad spectrum fund administration solutions and is performed 100% in-house by AOS on behalf of clients according to customized client requirements.
Application Service Provider Model (ASP)
This model allows the client to retain complete control over their operations and business process. AOS provides this model as an application on demand service using advanced and secure technologies. Through implementing an ASP model, the operational complexities and upfront software costs can be dramatically reduced. In addition, the issues around upgrading are no longer hurdles as AOS takes care of this.
Managed Service Provider Model (MSP)
This model is a hybrid between an ASP and an OSP whereby a shared business process model is employed with clear “segregation of duties” between AOS and the client. This model utilizes various applications such as fully integrated electronic workflow (iFlow) as building blocks to suit a client’s specific needs. Technical support, physical and electronic security, and business continuity services are all standard with the above applications. AOS provides its clients with a powerful set of online web applications and tools that provide functions such as workflow, detailed reporting, query resolution, etc. These integrated applications can be used in tandem or in isolation, to complement your current systems, where certain functions are not yet catered for in existing applications.
NIBs
Nibs is a secure digitally encrypted, interactive cross-device eDocument platform offering immediate cost reduction by switching off traditional print and post.
iTracker
iTracker is an advanced electronic workflow and document management system that enables the management company with full front end control when managing specific investor tasks such as:
- Subscriptions / new applications
- Redemptions
- Switches & transfers
ACM
Designed with the management company in mind, ACM is a management reporting system that enables the generation of user-defined financial and management reports, charts, and graphs from its entire investment information base. ACM is available to the management company to generate these reports as and when required. Reports are available in various user-defined formats and may be redistributed via email or downloaded as required.
iLog
iLog is an online query resolution system for the management company that allows a user to:
- Query transactions
- Request information
- Report faults and issues
- Track requests and queries
- View historic queries and requests